Care at home, planned around the person you love.
Certified personal support workers, a care plan reviewed by a nurse, and one coordinator who knows your family — so you can go back to being a daughter, a son or a partner, not a scheduler.
- Free consultation
- Nurse-reviewed care plans
- Certified PSWs
- No hidden fees
Support for everyday life, at home.
Start with a few hours a week or plan for more. Every service is part of one care plan, so nothing falls between the cracks.
Personal care
Respectful, dignified help with the daily routines that have become harder.
- Bathing, grooming and dressing
- Toileting and continence care
- Mobility, transfers and fall prevention
- Medication reminders
Companionship & home help
Company, conversation and help keeping the home running.
- Conversation, games and outings
- Meal planning and preparation
- Light housekeeping and laundry
- Errands and appointment escorts
Dementia & Alzheimer’s care
Calm, patient support from caregivers experienced in memory care.
- Familiar daily routines
- Support through confusion and sundowning
- Safety around the home
- Regular updates for the family
Respite care
Planned breaks for family caregivers — a few hours or a few days.
- Regular weekly relief
- Cover for holidays and appointments
- Same care plan while you’re away
- Easy to add or pause
Overnight & 24-hour care
Someone there through the night, so everyone can sleep.
- Overnight shifts
- Night-time toileting and repositioning
- Help if they wake confused
- 24-hour care with rotating shifts
Post-hospital recovery
Extra support for the first days and weeks back at home.
- Getting the home ready
- Help following discharge instructions
- Meals, mobility and personal care
- Watching for changes and flagging them early
Our caregivers provide non-medical support. Clinical treatments such as wound care, injections or IV therapy are arranged through your doctor or Ontario Health atHome.
A care plan,
not just a shift.
Built around your goals
We start with what matters to your family — staying at home, eating well, keeping active — and build the plan from there.
Reviewed by a nurse
A registered nurse or RPN reviews every care plan and helps when health needs change.
Certified personal support workers
Your caregivers are certified PSWs, matched to your loved one’s needs and personality.
One coordinator, one phone number
A dedicated care coordinator is your single contact for schedules, questions and updates.
We notice, and we tell you
Caregivers note changes in mood, mobility and memory. If something shifts, you hear about it.
From first call to first visit, in four steps.
Free consultation
A 20-minute call. Tell us what you’ve noticed, what worries you and what you hope for.
Care assessment & plan
We learn about routines, health and home, then build a written care plan that a nurse reviews with you.
Meet your caregiver
We match a certified PSW to your loved one’s needs and personality — and you meet before care begins.
Care begins, and adapts
Your coordinator checks in regularly and adjusts the plan as needs change. Add, pause or change hours anytime.
Things families usually ask.
Don’t see your question? Call us at +1 (631) 246-0111 or email info@ustaff360.ca.
How much does home care cost?
It depends on the type of care, how many hours and when they’re needed. After your free consultation we give you a clear written quote — no sign-up fees and no hidden charges. Ask us about tax credits families often use, such as the Canada Caregiver Credit and the Ontario Seniors Care at Home Tax Credit.
How quickly can care start?
We move as quickly as your situation needs. Once your care plan is agreed and your caregiver is matched, we confirm a start date with you.
Who are your caregivers, and is a nurse involved?
Your caregivers are certified personal support workers (PSWs). A registered nurse or RPN reviews every care plan, and a dedicated care coordinator is your single point of contact.
Can we meet the caregiver first?
Yes. You meet your caregiver before care begins. If the match isn’t right, tell your coordinator and we’ll find someone who is.
Do you provide medical treatments?
Our caregivers provide non-medical personal support. Treatments like wound care, injections or IV therapy are arranged through your doctor or Ontario Health atHome — we’re happy to help you coordinate.
Which areas do you serve?
Toronto, North York, Scarborough, Etobicoke, Mississauga, Brampton, Vaughan, Richmond Hill, Markham and communities across the Greater Toronto Area. Tell us your city or area and we’ll confirm.
Let’s talk about what your family needs.
A free, no-pressure 20-minute conversation. You’ll come away with clear next steps — whether or not you choose us.
Serving Toronto, Mississauga, Brampton, Vaughan, Markham, Richmond Hill and communities across the GTA