Ustaff360.caHome Care
In-home care across the Greater Toronto Area

Care at home, planned around the person you love.

Certified personal support workers, a care plan reviewed by a nurse, and one coordinator who knows your family — so you can go back to being a daughter, a son or a partner, not a scheduler.

  • Free consultation
  • Nurse-reviewed care plans
  • Certified PSWs
  • No hidden fees

Request a free care consultation

A 20-minute call, no cost and no commitment. Tell us a little about who needs care.

Service area
Select your city or area. If you don’t see it, type your location.
Care is for
What help is needed? Choose any
Home care services

Support for everyday life, at home.

Start with a few hours a week or plan for more. Every service is part of one care plan, so nothing falls between the cracks.

Personal care

Respectful, dignified help with the daily routines that have become harder.

  • Bathing, grooming and dressing
  • Toileting and continence care
  • Mobility, transfers and fall prevention
  • Medication reminders

Companionship & home help

Company, conversation and help keeping the home running.

  • Conversation, games and outings
  • Meal planning and preparation
  • Light housekeeping and laundry
  • Errands and appointment escorts

Dementia & Alzheimer’s care

Calm, patient support from caregivers experienced in memory care.

  • Familiar daily routines
  • Support through confusion and sundowning
  • Safety around the home
  • Regular updates for the family

Respite care

Planned breaks for family caregivers — a few hours or a few days.

  • Regular weekly relief
  • Cover for holidays and appointments
  • Same care plan while you’re away
  • Easy to add or pause

Overnight & 24-hour care

Someone there through the night, so everyone can sleep.

  • Overnight shifts
  • Night-time toileting and repositioning
  • Help if they wake confused
  • 24-hour care with rotating shifts

Post-hospital recovery

Extra support for the first days and weeks back at home.

  • Getting the home ready
  • Help following discharge instructions
  • Meals, mobility and personal care
  • Watching for changes and flagging them early

Our caregivers provide non-medical support. Clinical treatments such as wound care, injections or IV therapy are arranged through your doctor or Ontario Health atHome.

Why families choose us

A care plan,
not just a shift.

01

Built around your goals

We start with what matters to your family — staying at home, eating well, keeping active — and build the plan from there.

02

Reviewed by a nurse

A registered nurse or RPN reviews every care plan and helps when health needs change.

03

Certified personal support workers

Your caregivers are certified PSWs, matched to your loved one’s needs and personality.

04

One coordinator, one phone number

A dedicated care coordinator is your single contact for schedules, questions and updates.

05

We notice, and we tell you

Caregivers note changes in mood, mobility and memory. If something shifts, you hear about it.

Sample care planMom’s weekly plan
Nurse reviewed
Goals
Stay safely at homeRegular mealsDaily walkGive Dad a break
MonPersonal care · 3h
Tue—
WedWalk + lunch · 3h
Thu—
FriPersonal care · 3h
SatRespite · 5h
SunFamily
PSWYour personal support workerWeekday visits and Saturday respite
RNNurse reviewPlan reviewed, next check-in booked
CCCare coordinatorWeekly update to the family
Coordinator note: PSW noticed Mom is less steady on the stairs this week. We’ve booked a nurse check-in and suggested a grab bar.
How it works

From first call to first visit, in four steps.

Start with step one
  1. Free consultation

    A 20-minute call. Tell us what you’ve noticed, what worries you and what you hope for.

  2. Care assessment & plan

    We learn about routines, health and home, then build a written care plan that a nurse reviews with you.

  3. Meet your caregiver

    We match a certified PSW to your loved one’s needs and personality — and you meet before care begins.

  4. Care begins, and adapts

    Your coordinator checks in regularly and adjusts the plan as needs change. Add, pause or change hours anytime.

Questions

Things families usually ask.

Don’t see your question? Call us at +1 (631) 246-0111 or email info@ustaff360.ca.

How much does home care cost?

It depends on the type of care, how many hours and when they’re needed. After your free consultation we give you a clear written quote — no sign-up fees and no hidden charges. Ask us about tax credits families often use, such as the Canada Caregiver Credit and the Ontario Seniors Care at Home Tax Credit.

How quickly can care start?

We move as quickly as your situation needs. Once your care plan is agreed and your caregiver is matched, we confirm a start date with you.

Who are your caregivers, and is a nurse involved?

Your caregivers are certified personal support workers (PSWs). A registered nurse or RPN reviews every care plan, and a dedicated care coordinator is your single point of contact.

Can we meet the caregiver first?

Yes. You meet your caregiver before care begins. If the match isn’t right, tell your coordinator and we’ll find someone who is.

Do you provide medical treatments?

Our caregivers provide non-medical personal support. Treatments like wound care, injections or IV therapy are arranged through your doctor or Ontario Health atHome — we’re happy to help you coordinate.

Which areas do you serve?

Toronto, North York, Scarborough, Etobicoke, Mississauga, Brampton, Vaughan, Richmond Hill, Markham and communities across the Greater Toronto Area. Tell us your city or area and we’ll confirm.

Let’s talk about what your family needs.

A free, no-pressure 20-minute conversation. You’ll come away with clear next steps — whether or not you choose us.

Serving Toronto, Mississauga, Brampton, Vaughan, Markham, Richmond Hill and communities across the GTA